We offer OpenCart technical support for your store - maintenance and start-up.
Over time, your online shop may encounter errors that interfere with its operation, such as an error message at the top of the page or a customer not being able to complete their order. We can help you fix them! Contact us today! We offer 3 types of support contracts, and we also provide our customers with one-time support (no contract needed*).
*The minimum fee for a technical support application is the same as the hourly fee - 25 EUR.
- disk space up to 10 GB (shared hosting*)
- reduced expert hourly fee of 20 EUR/hour (from 25 EUR/h) for site improvements
- max 4h response time** (weekdays)
- diagnosing problems (without fixing them)
- disk space up to 50 GB (shared hosting*)
- MINI support contract +
- software upgrades as needed (if there are errors in the existing one)
- fixing errors reported by the Google Search console
- fixing bugs reported in the OpenCart bug log
- resolving technical issues with the hosting provider (if necessary when staying with a different hosting provider)
- preparation of free upgrade offers
- disk space up to 200 GB (shared hosting*)
- MAXI support contract + support also available on Saturdays and Sundays outside working hours (max 2h reaction time** in critical situations)
- regular software updates to the latest versions (considering extension compatibility)
*Ir iespējams palikt arī pie sava esošā hostinga pakalpojuma sniedzēja.
**Laiks līdz darba uzsākšanai no problēmas pieteikšanas brīža.
Iegādājoties kādu no augstāk minētajiem atbalsta līgumiem uz gadu, maksā tikai par 10 mēnešiem!
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